Rights and Responsibilities

As financial aid consumers, students have the following rights and responsibilities:

Students have the right to:

  • Be informed about financial aid application procedures, cost of attendance, aid available and renewal requirements.
  • Have confidential protection of their financial aid records. The contents of financial aid files are maintained in accordance with the Family Educational Rights and Privacy Act (FERPA).
  • Request a review of decisions made by the Eastern Florida State College financial aid staff. A letter explaining a student’s situation in detail should be submitted to the Director of Financial Aid.

Students have the responsibility to:

  • Complete applications correctly and on time.
  • Check their student e-mail account regularly.
  • Read and understand all materials sent to them from the Financial Aid Office and other financial aid agencies by e- mail and/or letter; keep copies of all forms and materials submitted.
  • Know and comply with the rules governing aid program(s).
  • Comply with the provisions of any promissory note and all other signed agreements.
  • Register for the appropriate number of credits in their program of study and maintain satisfactory academic progress.
  • Request personal assistance if they have questions or do not understand the information provided to them.
  • Register for courses that count toward the student’s degree or certificate.
  • Attend class.