Office Administration (OST)

This course is designed to guide students through office career exploration job preparation to provide the strategies and skills necessary for a lifetime of career-related decision making. By exploring personal interests, values, and abilities through various assessment and reflection techniques, students will be able to define and clarify their own educational and career plans using several methods of career opportunity research.

This course is designed to increase speed and accuracy in keyboarding skills. Students will format memos, letters, reports, and tables in a business setting using a popular word processing software.

This course continues to emphasize keyboarding techniques, knowledge, and skills. Production exercises include business letters, memorandums, tables, and reports.

This course is designed to teach touch operation of the alphabetic/numeric keyboard and numeric keypad. The student will acquire a basic keyboarding skill which is the foundation for personal and business keyboarding applications and which is also useful for computer data entry and retrieval.

This course is designed to teach the basic principles of Gregg shorthand with an emphasis from theory and development of skill in reading, writing, transcribing, and taking dictation at various speeds.

This course is designed to teach the students instructional programs that prepare individuals to analyze, perform, and administer all levels of business procedures, business math operations, and accounting activities. Students will learn the application of concepts, systems, and technology of information processing as they apply to the office environment.

This course is designed to teach students the skills, attitudes, and thinking patterns needed to earn stakeholder satisfaction and loyalty, thus raising their own levels of excellence as employees and as individuals.

This course is designed to develop an understanding of legal terms in concert with their usage in the legal field. Emphasis is placed on learning terms in context through the study of law itself and on using legal terminology in many different ways, rather than relying on rote memorization of terms.

This course introduces the student to patient billing and Current Procedural Terminology (CPT) and International Classification of Diseases (ICD-9-CM), the major coding system for procedures and services performed by physicians for diagnoses used in hospitals and other healthcare settings.

This course is designed to provide techniques for the development of "people" skills essential for job success. Topics include developing a positive self-image, a professional self-image, ethics, time management, human relations and communication skills, leadership skills, organizational dynamics, interpersonal development skills, workplace skills, conflict management skills, and professional development.

This course is designed to cover ethical issues in the workplace. Topics include: current ethical issues in the workplace including corporate governance and social responsibility and how individual moral philosophies and organizational factors affect ethical decision-making; developing and monitoring an effective ethics program; and how ethical issues vary between countries and their effects on global economy. A personal code of ethics and a personal work ethic will be developed.

This course provides training in using transcribing equipment, reinforcing typewriting skills, reviewing language skills; and developing proofreading, editing, and composing skills. The focus of this course is on medical terms used in preparing documents.

This course will provide students with the electronic communication process as it is used in an automated, electronic office environment. Specific emphasis will be given to the integration of popular solutions for managing time, information, different social media platforms, and social media etiquette. This course will cover integration of various software, electronic mail, contacts, tasks, calendar, meetings, organization, and managing an efficient office/workplace.

This course provides a continued emphasis on keyboarding techniques and application skills using the computer and software programs. Application problems include medical consultation letters, operative reports, history and physical exam reports, chart notes, and other applicable medical documents.

In this course students will write effective business letters, memorandums, and reports. They will also develop techniques for oral communications with emphasis on promoting and maintaining good human relations in business.

In this course students will learn the principles, procedures, and systems of filing. This course covers the creation, storage, protection, control, use, and disposition of records. Basic considerations for selection of equipment and supplies are studied.

In this course students will refine typing and other office skills including workplace skills, development of decision-making skills relating to the office, work habits, and working with others. Students will apply skills through the use of a specialized simulated office situation.

This course introduces students to a career as a legal professional. It presents basic legal concepts and the various fields of law and outlines the preparation of documents commonly used in these fields. Students will develop employability and decision-making skills relating to the legal office, work habits, and working with others.

This course will help students refine keyboarding and other medical office skills including workplace skills, decision-making skills, work habits, and working with others. Students will apply skills through the use of medical simulated office situations.

This course consists of a supervised work experience in an approved training environment. The internship provides an opportunity for students to develop the appropriate attitudes and skills necessary for success in the business world. This course is to be taken in the last semester of the program and is an unpaid position.

This course gives students opportunity to understand the relationship of theory to practice through participation in a service-learning experience. Students are required to complete 20 hours of volunteer work, a service-learning contract, and an oral and written reflection of the experience.