Office Support, College Credit Certificate

This certificate is part of the Office Administration A.S. degree program.

This certificate program is comprised of selected courses offered as a part of the Office Administration Program. It is designed to provide the student with the fundamentals in computer applications, mathematics, and business communications that will be valuable to the student planning to work in a medical office environment. The program is also designed to assist in training or retraining of existing employees that are changing roles or positions. Visit the program page for more details and how to apply.

Certificate Requirements

Course List

Code	Title	Credit Hours
Major Courses
CGS 2100	Microcomputer Applications	3
OST 1100	Keyboarding 1	3
OST 1384	Customer Service	3
OST 2335	Business Communications	3
Total Credit Hours		12

Learning Outcomes: Office Support, College Credit Certificate

1. Perform keyboarding and document processing
   • Core Ability Supported: Process Information
2. Demonstrate customer service skills.
   • Core Ability Supported: Model Ethical and Civic Responsibility
3. Perform oral and written communication activities
   • Core Ability Supported: Communicate Effectively
4. Perform records management activities
   • Core Ability Supported: Process Information
5. Perform office management activities
   • Core Ability Supported: Work Cooperatively
6. Demonstrate proficiency in a variety of mathematical operations relevant to business using scientific and quantitative reasoning
   • Supports Core Ability: Think Critically and Solve Problems